Conference cancellations must be received in writing no later than July 13, 2018. All cancellations are subject to a $250 administrative fee. SYTA will not issue refunds for registrations or event add-ons after July 13, 2018 however, substitutions without penalty are welcome through July 27, 2018. Substitutions made after July 27 will be subject to a $75 fee. SYTA regrets that refunds will not be given for no-shows. To be considered for a refund, requests must be submitted in writing via fax 703-610-0203 or email firstname.lastname@example.org.